I was talking to a salon owner that had contacted me over the weekend about some issues in her business that she needs help with.   One of her major issues is that she feels very intimidated by a  staff member.   She often feels like she is treading...

Think of your business as an iron cage and the bars of the cage are your rules that you set both unconsciously and consciously.   These rules are solid and unbreakable.   For example: Turning up for work on time, mobile phones to be kept in bag/locker and on...

Hi, I am a complete stranger.  Give me money!   Let me guess, the first thing that comes to mind is, “Um…no.”   Well, this is exactly what you are doing if you are not building relationships with your audience, list, and prospective customers.  Think about it – would...